Last Updated: May 2024
Welcome to Broadacre! At Broadacre, we are dedicated to safeguarding your privacy and handling personal and sensitive information transparently. This Privacy Policy outlines how we collect, use, and protect your data when using our products and services.
1. Our Commitment to Protect Your Privacy
Broadacre Holdings Pty Limited and its affiliated companies (referred to as “we,” “us,” and “our”) are committed to upholding your privacy rights and handling personal information responsibly. This privacy policy explains how we collect, handle, and utilize personal information obtained during the use of our products and services, whether collected on our website (www.broadacreproperty.com) or through other channels.
By using our website and providing personal information, you agree to the terms outlined in this privacy policy. Additionally, your access and use of the website are subject to our terms and conditions, available at www.broadacreproperty.com/terms-and-conditions.
2. Collection of Personal Information
When we mention personal information, we are referring to data from which your identity is reasonably apparent. We primarily collect information directly from you, and at times, from suppliers, contractors, and third-party service providers associated with our business.
The personal information we may collect includes but is not limited to your name, date of birth, address, account details, occupation, and any other information necessary for identification.
We avoid collecting sensitive information without your explicit consent, which may include details about racial or ethnic origins, political or religious beliefs, sexual preferences, and other similar aspects.
3. Purpose of Collecting Your Personal Information
We collect personal information for various purposes, including but not limited to:
- Providing information about our products and services through various channels.
- Assessing your application related to the purchase of our services and products.
- Conducting competitions, surveys, and promotions.
- Offering personalized advice on our products and services.
- Direct marketing and sending promotional materials.
- Obtaining feedback for market research.
- Keeping you informed about new products, services, and projects.
4. How We Secure Your Personal Information
We maintain your personal information in electronic form, employing reasonable commercial standards of technology and operational security procedures to prevent misuse, unauthorized access, and disclosure. We may use cloud storage, and the servers may be located outside Australia. We also store and manage content you provide through the website, including social media platforms.
5. Use and Disclosure of Personal Information
We use and disclose your personal information only for the purposes for which it was collected. This may include informing you about products, services, and promotional materials. We do not sell personal information to other organizations.
Before disclosing your personal information to third parties, we ensure they have appropriate privacy policies in place or obtain your consent.
6. Your Access to Information and Updates
You have the right to access your personal information and request updates. We aim to respond promptly and may charge for retrieving archived or non-current information.
It’s essential to keep your information accurate, and you may request corrections if needed.
7. Cookies and Log Information
Our website collects standard internet log information and uses cookies to enhance your experience. You can adjust your browser settings to refuse cookies.
8. “Do Not Call” Register
We comply with the “Do Not Call Register” Act 2006 and will make telemarketing calls only in permitted circumstances, such as when you provide express consent.
9. Changes to Privacy Policy
We may update this privacy policy to align with market expectations and legal requirements. Please review it periodically to stay informed about how we protect your information.
10. Complaints
If you have concerns or complaints, contact our Privacy Contact Officer at:
Privacy Contact Officer
[Your Name and Position]
The Broadacre Group Pty Limited
[Your Address]
[Your Email Address]
We will acknowledge your complaint within seven days and provide a decision within 30 days. If dissatisfied, you can contact the Privacy Commissioner.
For more information, you can contact us at info@broadacreproperty.com.au.